A no-show is a chair you can't sell twice. Avelle confirms, reminds, fills gaps, and rebooks — across web, SMS, and Instagram DM, while you're behind the chair.
Salon automation books around the clock across web, SMS and Instagram DM, confirms appointments to cut no-shows, fills gaps left by cancellations, and prompts every rebooking on schedule.
In empty chairs that were booked, and clients who meant to rebook and never did.
A no-show at 2pm on a Saturday cannot be filled at short notice. That hour is gone and it was your best hour of the week.
Booking requests arrive in Instagram DMs at 11pm. By the time anyone opens the app, the client booked elsewhere.
The client leaves happy, means to book the next appointment, and gets busy. Eight weeks becomes fourteen.
A cancellation leaves a hole in the day. Filling it means calling down a waitlist that nobody has time to call.
Because the busiest person in the salon should not also be reception.
Usually a receptionist, or stylists handling their own bookings between clients.
| Option | Up front | Ongoing | Evenings & weekends | Follows up every time | Absorbs a volume spike |
|---|---|---|---|---|---|
| Hire a receptionist | — | $35,000+/yr | No | No — dropped when busy | No — hire again |
| Stylists book their own | — | — | No | No | No |
| Build the systems | from $2,500 | from $650/mo | Yes | Yes | Yes |
Salary figures are general Metro Vancouver ranges for comparison, not quotes. Run your own numbers in the savings estimator.
We build around how you already run — you do not change your systems to suit ours.
We go through your service menu, durations, buffers, and the rebooking interval each service naturally has.
We integrate with the platform you already run so appointments land in the right stylist's column.
We connect web, SMS and Instagram DM so a booking request from any of them gets the same instant handling.
We go live, watch the first weeks, and adjust reminder timing against what actually reduces no-shows for your clients.
The targets every build in this sector is scoped against.
booking across web, text and Instagram
booking DMs left unanswered overnight
from first consultation to a live system
Design targets, not guaranteed results. Outcomes vary by business size, volume and starting point.
Avelle is platform-agnostic. We connect to your stack rather than asking you to migrate.
Most builds in this sector combine these three. Start with whichever is leaking most.
Self-serve booking, confirmations and reminders straight into the right column.
The DM and web agent that turns an 11pm question into a booked appointment.
Review requests after a good visit, and every review answered quickly.
Builds start at $2,500 setup plus $650/mo on Launch, covering booking, confirmations, reminders and rebooking prompts. Multi-location salons or those adding full reputation management move to Growth at $4,500 setup plus $1,500/mo.
Yes. Avelle connects to Vagaro, Fresha, Square Appointments, Booksy and Mindbody rather than replacing them, so appointments land in the system your stylists already use.
Yes, and for a lot of salons it is the highest-value piece. The agent answers the DM immediately, handles pricing and availability, and books the appointment — rather than the request sitting unread until morning.
That is your call. Most salons run it under the salon's name and voice, with a handoff to a stylist the moment a client asks something a person should answer — colour corrections, consultations, anything requiring judgement.
Most salon builds go live in two to four weeks. We map your service menu and intervals, connect your booking platform, wire up the channels, then launch and tune reminder timing.
Book a free 30-minute consultation. We'll look at your no-show rate and your rebooking gap, and show you what closing them is worth.
Book a Free ConsultationNot ready to talk? Take the free 2-minute AI readiness assessment instead.