Your revenue lives in the rebooking cadence. Avelle keeps treatment series on schedule and clients on plan without the front desk chasing — rebooking prompts, consultation intake, post-treatment check-ins, and product reorders, all running on their own.
Med spa automation keeps treatment series on schedule and clients on plan — prompting the next session at the right clinical interval, restarting lapsed packages, and checking in after treatment, without the front desk chasing.
Not in acquisition. Almost every med spa we look at is losing more money in the gaps between visits than it is at the top of the funnel.
A client books three of six sessions, life gets busy, and nobody follows up. The package is paid or half-paid, the result never lands, and she does not rebook.
An empty chair on a Saturday afternoon cannot be resold at short notice. One missed premium treatment a week is a five-figure hole over a year.
Chasing rebookings is the first thing dropped on a busy day — and busy days are exactly when the calendar needs filling for next month.
The days after a treatment are when a client decides whether it worked and whether she is coming back. Most clinics say nothing during them.
Each one runs on the intervals your protocols actually use — not a generic reminder schedule.
Most med spas weigh this against hiring another front desk or client-care coordinator. That is the honest comparison — so here is the arithmetic.
| Option | Up front | Ongoing | Evenings & weekends | Follows up every time | Absorbs a volume spike |
|---|---|---|---|---|---|
| Hire a coordinator | — | $30,000+/yr | No | No — dropped when busy | No — hire again |
| Do nothing | — | — | No | No | No |
| Build the systems | from $2,500 | from $650/mo | Yes | Yes | Yes |
Salary figures are general Metro Vancouver ranges for comparison, not quotes. Run your own numbers in the savings estimator.
We build around how you already run — you do not change your systems to suit ours.
We go through your treatments, the rebooking interval each one needs, and where clients currently fall out of the series.
We integrate with Boulevard, Vagaro, Mindbody, Fresha, Jane or whatever you already run, plus your calendar and CRM.
We write the messages in your clinic's voice and run them against real client journeys before a single one goes out.
We go live, watch the first weeks with your front desk, and adjust intervals and copy against what actually gets replies.
The targets every build in this sector is scoped against.
treatment series left to lapse without a follow-up
enquiry capture across web, phone, text and Instagram
from first consultation to a live system
Design targets, not guaranteed results. Outcomes vary by business size, volume and starting point.
Avelle is platform-agnostic. We connect to your stack rather than asking you to migrate.
Most builds in this sector combine these three. Start with whichever is leaking most.
The booking and intake flow described on this page, running as a working demo you can talk to right now.
Books, reschedules and confirms straight into your calendar — the engine behind every rebooking prompt.
Review requests timed to a positive post-treatment check-in, and every review answered in minutes.
Instant replies to consult enquiries from web, DM and text, so nothing sits until Monday.
Avelle builds start at $2,500 setup plus $650/mo for the Launch package, which covers booking, reminders, review requests and lead capture. Most med spas land on the Growth package at $4,500 setup plus $1,500/mo, which adds treatment-series rebooking sequences, CRM and calendar integration, and full reputation management. Every build is scoped to your treatment menu after a free consultation.
Yes. Avelle is platform-agnostic and connects to the booking system you already run — Boulevard, Vagaro, Mindbody, Fresha, Jane or Square Appointments — rather than asking you to migrate. Where a platform has no open API, we bridge it through your calendar and CRM.
Booking software reminds a client about an appointment she already made. It does nothing about the appointment she never booked. Avelle works the gap between visits — prompting the next session in a series at the right interval, restarting a lapsed plan, checking in after a treatment, and reordering product before it runs out. That is where med spa revenue is actually lost.
That is your call, and we build it either way. Most med spas run follow-up and rebooking under the clinic's own name and voice, with a clear handoff to a human the moment a client asks a clinical question or wants to speak to someone. Nothing clinical is ever answered by automation.
Most med spa builds go live in two to four weeks. We map your treatment menu and rebooking intervals, connect your booking system and CRM, test the sequences against real client journeys, then launch and tune alongside your front desk.
Book a free 30-minute consultation. We'll map your treatment menu against where clients drop out of the series, and show you exactly what rebooking automation would win back.
Book a Free ConsultationNot ready to talk? Take the free 2-minute AI readiness assessment instead.