You're on a roof, not by the phone. Avelle captures the job details, books the estimate, and follows up on quotes that would otherwise go cold — while your hands are full.
Trades automation answers every job call while you're on the tools, scopes the work with photos, books the estimate, and chases the quote — so no job is lost to voicemail.
Almost never on price. Usually because nobody picked up, or nobody followed up.
Hands full, ladder up, drill running. The call goes to voicemail and the customer dials the next number on the list.
You spend an hour on a detailed quote, send it, and hear nothing. Most of those jobs were winnable with two follow-ups.
An estimate visit across town for a job that was never in your scope or never had a budget.
Callbacks, scheduling and quote chasing happening at 8pm because the day was spent on the tools.
Built around a working day that does not include sitting by a phone.
Usually an office person, an answering service, or doing it yourself after dinner.
| Option | Up front | Ongoing | Evenings & weekends | Follows up every time | Absorbs a volume spike |
|---|---|---|---|---|---|
| Hire office help | — | $40,000+/yr | No | No — dropped when busy | No — hire again |
| Use a basic answering service | — | — | No | No | No |
| Build the systems | from $2,500 | from $650/mo | Yes | Yes | Yes |
Salary figures are general Metro Vancouver ranges for comparison, not quotes. Run your own numbers in the savings estimator.
We build around how you already run — you do not change your systems to suit ours.
We go through the work you take, what you decline, your service area and the questions that separate the two.
We integrate your scheduling so estimates land in real availability with travel time accounted for.
We set the cadence and the wording for chasing quotes, based on how your customers actually decide.
We go live, review the first weeks of calls, and adjust scoping questions against the jobs you actually want.
The targets every build in this sector is scoped against.
of job calls answered, on site or off
capture including evenings and weekends
from first consultation to a live system
Design targets, not guaranteed results. Outcomes vary by business size, volume and starting point.
Avelle is platform-agnostic. We connect to your stack rather than asking you to migrate.
Most builds in this sector combine these three. Start with whichever is leaking most.
Builds start at $2,500 setup plus $650/mo on Launch, covering call answering, quote intake and estimate booking. Larger crews running dispatch and quote follow-up at volume typically move to Growth at $4,500 setup plus $1,500/mo.
Yes. Avelle connects to Jobber, ServiceTitan, Housecall Pro and similar field service platforms so bookings and job details land in the system your crew already uses.
Most trades run it under the business name with an immediate handoff the moment someone asks for you directly or describes an emergency. Callers get a real conversation and their job details captured rather than voicemail.
Yes, and we build those rules with you — which situations ring your mobile straight away, which get booked normally, and what the caller is told in the meantime. Anything ambiguous escalates to a human.
Most trades builds go live in two to four weeks. We map your job types and service area, connect your scheduling, build the follow-up cadence, then launch and tune.
Book a free 30-minute consultation. We'll look at how many calls you miss in a working week and what the quotes you never chased were worth.
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