/* ============================================================================
   Avelle — Med Spa live agent demo. Avelle brand tokens throughout.
   Scoped under .ms so the shared nav/footer from framer.css are untouched.
   ============================================================================ */

.ms{
  --ink:#1C1629;
  --deep:#2B18A6;
  --purple:#524EF0;
  --lilac:#A489FE;
  --canvas:#F4F5FB;
  --line:rgba(43,24,166,.14);
  --muted:rgba(28,22,41,.62);
  --faint:rgba(28,22,41,.45);
  --ok:#0E7A4C;
  --warn:#B54708;
  --display:'Satoshi','DM Sans',sans-serif;

  background:var(--canvas);
  color:var(--muted);
  overflow-x:clip;
  padding-bottom:1px;
}

.ms-wrap{max-width:1120px;margin:0 auto;padding:0 1.75rem}
.ms-wrap--narrow{max-width:780px}

/* ---------- type ---------- */
.ms .ms-eyebrow{
  font-size:.72rem;font-weight:600;letter-spacing:.2em;text-transform:uppercase;
  color:var(--purple);margin:0 0 1rem;display:flex;align-items:center;gap:.6rem
}
.ms-eyebrow .dot{width:6px;height:6px;border-radius:50%;background:var(--purple);flex:none;
  box-shadow:0 0 0 0 rgba(82,78,240,.6);animation:msPulse 2.4s infinite}
@keyframes msPulse{
  0%{box-shadow:0 0 0 0 rgba(82,78,240,.5)}
  70%{box-shadow:0 0 0 9px rgba(82,78,240,0)}
  100%{box-shadow:0 0 0 0 rgba(82,78,240,0)}
}
.ms h2{font-family:var(--display);font-weight:500;font-size:clamp(1.9rem,3.7vw,2.6rem);
  line-height:1.1;letter-spacing:-.035em;color:var(--ink);margin:0 0 1rem}
.ms h3{font-family:var(--display);font-weight:500;font-size:1.1rem;letter-spacing:-.02em;
  color:var(--ink);margin:0 0 .4rem}
.ms p{font-size:1rem;line-height:1.7;margin:0 0 1rem}
.ms p:last-child{margin-bottom:0}
.ms strong{color:var(--ink);font-weight:600}
.ms .ms-lead{font-size:1.1rem;line-height:1.65;color:var(--ink)}

/* ---------- hero ---------- */
.ms-hero{padding:2.6rem 0 3rem;text-align:center}
.ms-hero h1{font-family:var(--display);font-weight:500;
  font-size:clamp(2.3rem,5.4vw,3.7rem);line-height:1.04;letter-spacing:-.04em;
  color:var(--ink);margin:0 0 1.2rem}
.ms-hero h1 em{font-style:normal;color:var(--purple)}
.ms-hero .ms-lead{max-width:62ch;margin:0 auto}
.ms-hero .ms-eyebrow{justify-content:center}
.ms-badges{display:flex;flex-wrap:wrap;gap:.5rem;justify-content:center;margin-top:1.8rem}
.ms-badge{display:inline-flex;align-items:center;gap:.45rem;padding:7px 14px;border-radius:100px;
  background:#fff;border:1px solid var(--line);font-size:.82rem;font-weight:500;color:var(--ink)}
.ms-badge svg{width:14px;height:14px;color:var(--ok);flex:none}

/* ---------- module shell ---------- */
.ms-module{padding:4.2rem 0;border-top:1px solid var(--line)}
.ms-module--alt{background:#fff}
.ms-mod-head{display:flex;flex-wrap:wrap;align-items:flex-end;gap:1.5rem;justify-content:space-between;margin-bottom:2rem}
.ms-mod-head > div:first-child{flex:1 1 460px}
.ms-num{font-family:var(--display);font-size:.8rem;font-weight:600;letter-spacing:.14em;
  color:var(--lilac);margin-bottom:.5rem}
.ms-stat{text-align:right;flex:0 0 auto}
.ms-stat b{display:block;font-family:var(--display);font-weight:500;font-size:clamp(1.8rem,3.4vw,2.4rem);
  letter-spacing:-.04em;color:var(--purple);line-height:1}
.ms-stat span{font-size:.78rem;letter-spacing:.06em;color:var(--faint)}

/* ---------- generic device panel ---------- */
.ms-panel{background:#fff;border:1px solid var(--line);border-radius:20px;overflow:hidden;
  box-shadow:0 24px 50px -30px rgba(43,24,166,.28)}
.ms-panel__bar{display:flex;align-items:center;gap:.6rem;padding:.75rem 1.1rem;
  background:var(--canvas);border-bottom:1px solid var(--line);font-size:.8rem;color:var(--faint)}
.ms-panel__bar b{color:var(--ink);font-weight:600;font-size:.85rem}
.ms-live{margin-left:auto;display:inline-flex;align-items:center;gap:.4rem;font-size:.7rem;
  font-weight:600;letter-spacing:.12em;text-transform:uppercase;color:var(--ok)}
.ms-live::before{content:"";width:6px;height:6px;border-radius:50%;background:var(--ok);
  animation:msPulse 2s infinite}

.ms-split{display:grid;grid-template-columns:1.35fr 1fr;gap:0}
.ms-split > * + *{border-left:1px solid var(--line)}

/* ---------- voice ---------- */
.ms-voice__stage{padding:1.6rem 1.4rem;display:flex;flex-direction:column;min-height:420px}
.ms-bars{display:flex;align-items:center;justify-content:center;gap:3px;height:64px;margin-bottom:1rem}
.ms-bars i{width:4px;height:100%;border-radius:100px;background:linear-gradient(180deg,var(--lilac),var(--purple));
  transform:scaleY(.08);transform-origin:center;transition:transform .08s linear;opacity:.45}
.ms-voice.is-listening .ms-bars i{opacity:1}
.ms-voice.is-speaking .ms-bars i{opacity:1;animation:msWave 1s ease-in-out infinite;
  animation-delay:calc(var(--i) * 40ms)}
@keyframes msWave{0%,100%{transform:scaleY(.16)}50%{transform:scaleY(1)}}

.ms-mic{display:flex;align-items:center;gap:.85rem;justify-content:center;margin-bottom:1rem}
.ms-mic__btn{width:62px;height:62px;border-radius:50%;border:0;cursor:pointer;flex:none;
  background:linear-gradient(145deg,var(--deep),var(--purple));color:#fff;
  display:grid;place-items:center;transition:transform .2s ease,box-shadow .2s ease;
  box-shadow:0 10px 24px -10px rgba(43,24,166,.7)}
.ms-mic__btn:hover{transform:translateY(-2px)}
.ms-mic__btn svg{width:24px;height:24px}
.ms-voice.is-listening .ms-mic__btn{background:linear-gradient(145deg,#B42318,#E5533D);
  animation:msRing 1.8s infinite}
@keyframes msRing{
  0%{box-shadow:0 0 0 0 rgba(229,83,61,.55)}
  70%{box-shadow:0 0 0 16px rgba(229,83,61,0)}
  100%{box-shadow:0 0 0 0 rgba(229,83,61,0)}
}
.ms-voice__status{font-size:.88rem;color:var(--faint);text-align:left}
.ms-voice__status.is-live{color:var(--ok);font-weight:600}
.ms-voice__status.is-speaking{color:var(--purple);font-weight:600}
.ms-voice__status.is-warn{color:var(--warn)}

.ms-log{flex:1;overflow-y:auto;max-height:210px;display:flex;flex-direction:column;gap:.7rem;
  padding-right:.3rem}
.ms-line{display:flex;gap:.6rem;font-size:.93rem;line-height:1.55}
.ms-line__who{flex:0 0 44px;font-size:.68rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;
  padding-top:.28em;color:var(--faint)}
.ms-line--agent .ms-line__who{color:var(--purple)}
.ms-line__text{color:var(--ink)}
.ms-line.is-interim .ms-line__text{color:var(--faint);font-style:italic}

.ms-suggest{display:flex;flex-wrap:wrap;gap:.4rem;margin-top:1rem}
.ms-chip{padding:7px 13px;border-radius:100px;border:1px solid var(--line);background:#fff;
  font:inherit;font-size:.8rem;color:var(--ink);cursor:pointer;transition:all .18s ease}
.ms-chip:hover{border-color:var(--purple);color:var(--purple);transform:translateY(-1px)}

.ms-typed{display:flex;gap:.5rem;margin-top:.9rem}
.ms-typed input{flex:1;min-width:0;padding:11px 14px;border-radius:11px;border:1px solid var(--line);
  font:inherit;font-size:.92rem;color:var(--ink);background:var(--canvas);outline:none}
.ms-typed input:focus{border-color:var(--purple);background:#fff}


/* ringing: bars idle, button pulses green like a call connecting */
.ms-voice.is-ringing .ms-mic__btn{background:linear-gradient(145deg,#0E7A4C,#22B573);animation:msRingCall .9s infinite}
@keyframes msRingCall{
  0%{box-shadow:0 0 0 0 rgba(34,181,115,.55)}
  70%{box-shadow:0 0 0 14px rgba(34,181,115,0)}
  100%{box-shadow:0 0 0 0 rgba(34,181,115,0)}
}
.ms-voice.is-ringing .ms-bars i{opacity:.3;animation:msWave 1.6s ease-in-out infinite;animation-delay:calc(var(--i) * 30ms)}

/* ---------- booking card ---------- */
.ms-book{padding:1.6rem 1.4rem;background:var(--canvas)}
.ms-book__title{font-size:.7rem;font-weight:700;letter-spacing:.14em;text-transform:uppercase;
  color:var(--faint);margin:0 0 1rem}
.ms-book__row{display:flex;justify-content:space-between;gap:1rem;padding:.8rem 0;
  border-bottom:1px solid var(--line);font-size:.9rem;opacity:.5;transition:opacity .3s ease}
.ms-book__row.is-filled{opacity:1}
.ms-book__row dt{color:var(--faint);font-size:.8rem}
.ms-book__row dd{margin:0;color:var(--ink);font-weight:500;text-align:right}
.ms-book__status{display:inline-flex;align-items:center;gap:.4rem;padding:5px 12px;border-radius:100px;
  font-size:.75rem;font-weight:600;background:rgba(28,22,41,.07);color:var(--faint)}
.ms-book__status.is-live{background:rgba(82,78,240,.12);color:var(--purple)}
.ms-book__status.is-done{background:rgba(14,122,76,.12);color:var(--ok)}
.ms-book.is-complete{box-shadow:inset 0 0 0 2px rgba(14,122,76,.25)}
.ms-book dl{margin:0 0 1.2rem}

.ms-reset{margin-top:.4rem;background:none;border:0;padding:0;font:inherit;font-size:.8rem;
  color:var(--faint);cursor:pointer;text-decoration:underline;text-underline-offset:3px}
.ms-reset:hover{color:var(--purple)}

/* ---------- chat ---------- */
.ms-chat__stage{padding:1.4rem;display:flex;flex-direction:column;min-height:420px}
.ms-thread{flex:1;overflow-y:auto;max-height:280px;display:flex;flex-direction:column;gap:.6rem;padding-right:.3rem}
.ms-bubble{max-width:78%;padding:.7rem .95rem;border-radius:16px;font-size:.92rem;line-height:1.55;
  animation:msPop .28s ease}
@keyframes msPop{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
.ms-bubble--you{align-self:flex-end;background:linear-gradient(145deg,var(--deep),var(--purple));
  color:#fff;border-bottom-right-radius:5px}
.ms-bubble--agent{align-self:flex-start;background:var(--canvas);border:1px solid var(--line);
  color:var(--ink);border-bottom-left-radius:5px}
.ms-typing{display:flex;gap:4px;align-items:center;padding:.85rem 1rem}
.ms-typing i{width:6px;height:6px;border-radius:50%;background:var(--faint);animation:msBlink 1.2s infinite}
.ms-typing i:nth-child(2){animation-delay:.18s}
.ms-typing i:nth-child(3){animation-delay:.36s}
@keyframes msBlink{0%,60%,100%{opacity:.25;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}

.ms-chat__form{display:flex;gap:.5rem;margin-top:.9rem}
.ms-chat__form input{flex:1;min-width:0;padding:11px 14px;border-radius:11px;border:1px solid var(--line);
  font:inherit;font-size:.92rem;color:var(--ink);background:var(--canvas);outline:none}
.ms-chat__form input:focus{border-color:var(--purple);background:#fff}
.ms-chat__form button{padding:11px 20px;border:0;border-radius:11px;font:inherit;font-weight:600;
  font-size:.88rem;color:#fff;background:linear-gradient(145deg,var(--deep),var(--purple));cursor:pointer}

.ms-clock{display:flex;align-items:baseline;gap:.5rem;margin-bottom:1.2rem;padding:.9rem 1rem;
  border-radius:12px;background:#fff;border:1px solid var(--line)}
.ms-clock b{font-family:var(--display);font-size:1.6rem;font-weight:500;letter-spacing:-.03em;color:var(--faint)}
.ms-clock.is-live b{color:var(--ok)}
.ms-clock span{font-size:.78rem;color:var(--faint)}

/* ---------- reviews ---------- */
.ms-rev-grid{display:grid;grid-template-columns:1fr 1fr;gap:1.5rem;align-items:start}
.ms-review{display:block;width:100%;text-align:left;background:#fff;border:1px solid var(--line);
  border-radius:14px;padding:1rem 1.1rem;margin-bottom:.7rem;cursor:pointer;font:inherit;
  transition:all .2s ease}
.ms-review:hover{border-color:var(--purple);transform:translateX(3px)}
.ms-review.is-active{border-color:var(--purple);box-shadow:0 0 0 3px rgba(82,78,240,.12)}
.ms-review__top{display:flex;align-items:center;gap:.6rem;margin-bottom:.5rem}
.ms-review__stars{color:#E8A020;letter-spacing:1px;font-size:.9rem}
.ms-review__dim{color:rgba(28,22,41,.16)}
.ms-review__name{font-size:.82rem;font-weight:600;color:var(--ink)}
.ms-review__flag{margin-left:auto;font-size:.68rem;font-weight:700;letter-spacing:.08em;
  text-transform:uppercase;padding:3px 9px;border-radius:100px;
  background:rgba(181,71,8,.1);color:var(--warn)}
.ms-review.is-answered .ms-review__flag{background:rgba(14,122,76,.12);color:var(--ok)}
.ms-review__text{margin:0;font-size:.88rem;line-height:1.6;color:var(--muted)}

.ms-reply{background:#fff;border:1px solid var(--line);border-radius:16px;padding:1.4rem;position:sticky;top:1.5rem}
.ms-reply__meta{font-size:.76rem;color:var(--faint);margin:0 0 .8rem;display:flex;align-items:center;gap:.5rem}
.ms-reviews.is-drafting .ms-reply__meta::before{content:"";width:7px;height:7px;border-radius:50%;
  background:var(--purple);animation:msPulse 1.4s infinite}
.ms-reply__text{min-height:150px;font-size:.92rem;line-height:1.65;color:var(--ink);margin:0 0 1.2rem;
  white-space:pre-wrap}
.ms-reviews.is-drafting .ms-reply__text::after{content:"▍";color:var(--purple);animation:msBlink 1s infinite}
.ms-metrics{display:grid;grid-template-columns:1fr 1fr;gap:1rem;padding-top:1.1rem;border-top:1px solid var(--line)}
.ms-metric b{display:block;font-family:var(--display);font-size:1.5rem;font-weight:500;letter-spacing:-.03em;
  color:var(--ink);line-height:1}
.ms-metric span{font-size:.72rem;color:var(--faint);letter-spacing:.04em}
.ms-track{height:5px;border-radius:100px;background:var(--line);margin-top:.6rem;overflow:hidden}
.ms-track i{display:block;height:100%;width:0;border-radius:100px;
  background:linear-gradient(90deg,var(--lilac),var(--purple));transition:width .5s ease}

/* ---------- calculator ---------- */
.ms-calc-grid{display:grid;grid-template-columns:1fr 380px;gap:2.5rem;align-items:start}
.ms-field{margin-bottom:1.5rem}
.ms-field__top{display:flex;justify-content:space-between;align-items:baseline;margin-bottom:.6rem}
.ms-field label{font-size:.9rem;color:var(--ink);font-weight:500}
.ms-field output{font-family:var(--display);font-size:1.05rem;font-weight:600;color:var(--purple)}
.ms-field input[type=range]{
  -webkit-appearance:none;appearance:none;width:100%;height:6px;border-radius:100px;outline:none;
  background:linear-gradient(90deg,var(--purple) var(--fill,50%),var(--line) var(--fill,50%))}
.ms-field input[type=range]::-webkit-slider-thumb{
  -webkit-appearance:none;width:20px;height:20px;border-radius:50%;background:#fff;cursor:pointer;
  border:2px solid var(--purple);box-shadow:0 2px 8px -2px rgba(43,24,166,.5)}
.ms-field input[type=range]::-moz-range-thumb{
  width:20px;height:20px;border-radius:50%;background:#fff;cursor:pointer;
  border:2px solid var(--purple);box-shadow:0 2px 8px -2px rgba(43,24,166,.5)}

.ms-result{padding:2rem 1.7rem;border-radius:20px;color:#fff;text-align:center;
  background:radial-gradient(80% 120% at 50% -20%, rgba(150,177,255,.5), rgba(150,177,255,0) 60%),
             linear-gradient(145deg,#2B18A6 0%,#524EF0 100%);
  box-shadow:0 26px 60px -26px rgba(43,24,166,.6)}
.ms-result__label{font-size:.72rem;font-weight:600;letter-spacing:.16em;text-transform:uppercase;
  color:rgba(255,255,255,.75);margin:0 0 .7rem}
.ms-result__num{font-family:var(--display);font-weight:500;font-size:clamp(2.2rem,4.4vw,3rem);
  letter-spacing:-.04em;line-height:1;margin-bottom:.7rem}
.ms-result__detail{font-size:.84rem;color:rgba(255,255,255,.78);line-height:1.6;margin:0}
.ms-result__note{margin:1.2rem 0 0;font-size:.74rem;color:rgba(255,255,255,.6);line-height:1.5}

/* ---------- how it runs ---------- */
.ms-flow{display:flex;flex-wrap:wrap;gap:.6rem;align-items:center;margin-top:1.6rem}
.ms-flow span{padding:8px 15px;border-radius:100px;background:#fff;border:1px solid var(--line);
  font-size:.82rem;color:var(--ink)}
.ms-module--alt .ms-flow span{background:var(--canvas)}
.ms-flow svg{width:15px;height:15px;color:var(--lilac);flex:none}

/* ---------- honesty note ---------- */
.ms-note{background:#fff;border:1px solid var(--line);border-left:3px solid var(--purple);
  border-radius:0 14px 14px 0;padding:1.6rem 1.7rem}
.ms-note h3{margin-bottom:.6rem}
.ms-note p{font-size:.93rem}

/* ---------- CTA ---------- */
.ms-cta{padding:5rem 0;text-align:center;color:#fff;
  background:radial-gradient(80% 120% at 50% -20%, rgba(150,177,255,.5), rgba(150,177,255,0) 60%),
             linear-gradient(145deg,#2B18A6 0%,#524EF0 100%)}
.ms-cta h2{color:#fff;max-width:20ch;margin:0 auto 1rem}
.ms-cta p{color:rgba(255,255,255,.78);max-width:54ch;margin:0 auto 2.2rem}
.ms-btn{display:inline-flex;align-items:center;gap:.6rem;padding:15px 32px;border-radius:100px;
  background:#fff;color:var(--deep);text-decoration:none;font-weight:600;font-size:.95rem;
  transition:transform .2s ease}
.ms-btn:hover{transform:translateY(-2px)}
.ms-cta__alt{margin-top:1.4rem;font-size:.88rem}
.ms-cta__alt a{color:#fff;font-weight:600}

/* ---------- reveal ---------- */
.ms-reveal{opacity:0;transform:translateY(18px);transition:opacity .7s ease,transform .7s ease}
.ms-reveal.ms-in{opacity:1;transform:none}
@media (prefers-reduced-motion:reduce){
  .ms-reveal{opacity:1;transform:none;transition:none}
  .ms-bars i,.ms-mic__btn,.ms-eyebrow .dot{animation:none!important}
  .ms-btn:hover,.ms-chip:hover,.ms-review:hover{transform:none}
}

/* ---------- responsive ---------- */
@media (max-width:940px){
  .ms-split{grid-template-columns:minmax(0,1fr)}
  .ms-split > * + *{border-left:0;border-top:1px solid var(--line)}
  .ms-rev-grid{grid-template-columns:minmax(0,1fr)}
  .ms-reply{position:static}
  .ms-calc-grid{grid-template-columns:minmax(0,1fr);gap:2rem}
  .ms-mod-head{align-items:flex-start}
  .ms-stat{text-align:left}
}
@media (max-width:560px){
  .ms-wrap{padding:0 1.15rem}
  .ms-module{padding:3.2rem 0}
  .ms-voice__stage,.ms-chat__stage{min-height:0}
  .ms-metrics{grid-template-columns:1fr 1fr}
  .ms-bubble{max-width:88%}
}

/* ---------- ElevenLabs widget: panel points at the floating orb ---------- */
.ms-el{display:flex;flex-direction:column;align-items:center;justify-content:center;
  gap:.9rem;min-height:300px;text-align:center;padding:2rem 1.5rem;position:relative}
.ms-el__ring{width:78px;height:78px;border-radius:50%;display:grid;place-items:center;margin-bottom:.4rem;border:0;cursor:pointer;padding:0;transition:transform .2s ease;
  background:linear-gradient(145deg,var(--deep),var(--purple));color:#fff;
  box-shadow:0 12px 30px -12px rgba(43,24,166,.75);animation:msRing 2.4s infinite}
.ms-el__ring svg{width:31px;height:31px}
.ms-el__ring:hover{transform:scale(1.06)}
.ms-el__ring:active{transform:scale(.97)}
.ms-el__ring:focus-visible{outline:3px solid var(--lilac);outline-offset:4px}
.ms-el__title{font-family:var(--display);font-weight:500;font-size:1.25rem;letter-spacing:-.02em;
  color:var(--ink);margin:0}
.ms-el__hint{max-width:46ch;font-size:.97rem;line-height:1.65;color:var(--muted);margin:0}
/* .ms p (line 44) is more specific than a bare class — must scope these to win */
.ms .ms-el__sub{max-width:46ch;font-size:.66rem;line-height:1.4;color:var(--faint);margin:0}
.ms-el__arrow{position:absolute;right:1.6rem;bottom:1.2rem;color:var(--purple);opacity:.55;
  animation:msNudge 1.8s ease-in-out infinite}
.ms-el__arrow svg{width:30px;height:30px}
@keyframes msNudge{0%,100%{transform:translate(0,0)}50%{transform:translate(6px,6px)}}
.ms-voice.is-elevenlabs .ms-split{grid-template-columns:minmax(0,1fr)}
@media (max-width:560px){.ms-el__arrow{display:none}}

/* ---------- sticky module nav ---------- */
.ms-jump{position:sticky;top:0;z-index:40;background:rgba(244,245,251,.86);
  backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);
  border-block:1px solid var(--line)}
.ms-jump ul{display:flex;gap:.4rem;list-style:none;margin:0;padding:.7rem 0;overflow-x:auto;
  scrollbar-width:none}
.ms-jump ul::-webkit-scrollbar{display:none}
.ms-jump a{display:inline-flex;align-items:center;gap:.5rem;white-space:nowrap;
  padding:8px 15px;border-radius:100px;text-decoration:none;font-size:.86rem;font-weight:500;
  color:var(--muted);border:1px solid transparent;transition:all .2s ease}
.ms-jump a span{font-size:.7rem;font-weight:700;letter-spacing:.08em;color:var(--lilac)}
.ms-jump a:hover{color:var(--ink);background:#fff;border-color:var(--line)}
.ms-jump a.is-current{color:var(--deep);background:#fff;border-color:var(--line);
  box-shadow:0 2px 10px -4px rgba(43,24,166,.3)}
.ms-jump a.is-current span{color:var(--purple)}
@media (max-width:560px){.ms-jump ul{padding:.55rem 0}.ms-jump a{padding:7px 12px;font-size:.8rem}}

/* ---------- paste your own review ---------- */
.ms-own{background:var(--canvas);border:1px dashed var(--line);border-radius:14px;padding:1.1rem 1.2rem;margin-bottom:1.2rem}
.ms-own__label{font-size:.76rem;font-weight:700;letter-spacing:.1em;text-transform:uppercase;
  color:var(--faint);margin:0 0 .7rem}
.ms-own textarea{width:100%;box-sizing:border-box;padding:.75rem .9rem;border-radius:11px;
  border:1px solid var(--line);background:#fff;font:inherit;font-size:.9rem;line-height:1.55;
  color:var(--ink);resize:vertical;outline:none}
.ms-own textarea:focus{border-color:var(--purple)}
.ms-own__row{display:flex;align-items:center;justify-content:space-between;gap:1rem;margin-top:.75rem;flex-wrap:wrap}
.ms-own__stars{display:flex;gap:.1rem}
.ms-own__stars button{background:none;border:0;padding:2px;font-size:1.25rem;line-height:1;cursor:pointer;
  color:rgba(28,22,41,.18);transition:color .15s ease}
.ms-own__stars button.is-on{color:#E8A020}
.ms-own__go{padding:9px 18px;border:0;border-radius:100px;font:inherit;font-weight:600;font-size:.85rem;
  color:#fff;background:linear-gradient(145deg,var(--deep),var(--purple));cursor:pointer;
  transition:transform .2s ease}
.ms-own__go:hover{transform:translateY(-1px)}
.ms-own__go:disabled{opacity:.45;cursor:not-allowed;transform:none}

/* ---------- retention radar ---------- */
.ms-rad__tiles{display:grid;grid-template-columns:repeat(3,1fr);gap:1rem;margin-bottom:1.8rem}
.ms-tile{background:#fff;border:1px solid var(--line);border-radius:16px;padding:1.3rem 1.4rem}
.ms-tile b{display:block;font-family:var(--display);font-weight:500;font-size:clamp(1.7rem,3.2vw,2.3rem);
  letter-spacing:-.04em;line-height:1;color:var(--purple);margin-bottom:.4rem}
.ms-tile span{font-size:.8rem;color:var(--faint);line-height:1.4;display:block}
.ms-tile--warn b{color:var(--warn)}

.ms-rad__grid{display:grid;grid-template-columns:1.05fr 1fr;gap:1.6rem;align-items:start}
.ms-rad__filters{display:flex;gap:.4rem;margin-bottom:.9rem;flex-wrap:wrap}
.ms-chip.is-on{border-color:var(--purple);color:var(--purple);background:rgba(82,78,240,.06)}

.ms-rad__list{display:flex;flex-direction:column;gap:.45rem;max-height:430px;overflow-y:auto;padding-right:.2rem}
.ms-rad__row{display:flex;align-items:center;justify-content:space-between;gap:1rem;width:100%;
  text-align:left;font:inherit;cursor:pointer;padding:.8rem 1rem;border-radius:12px;
  background:#fff;border:1px solid var(--line);border-left:3px solid var(--line);transition:all .18s ease}
.ms-rad__row:hover{transform:translateX(3px);border-color:var(--purple)}
.ms-rad__row.is-active{box-shadow:0 0 0 3px rgba(82,78,240,.12);border-color:var(--purple)}
.ms-rad__row.is-risk{border-left-color:var(--warn)}
.ms-rad__row.is-due{border-left-color:var(--purple)}
.ms-rad__row.is-soon{border-left-color:var(--lilac)}
.ms-rad__who{display:flex;flex-direction:column;gap:.15rem;min-width:0}
.ms-rad__who b{font-size:.92rem;color:var(--ink);font-weight:600}
.ms-rad__who i{font-style:normal;font-size:.78rem;color:var(--faint)}
.ms-rad__when{flex:none;font-size:.78rem;font-weight:600;color:var(--faint);text-align:right}
.ms-rad__row.is-risk .ms-rad__when{color:var(--warn)}
.ms-rad__row.is-due .ms-rad__when{color:var(--purple)}

.ms-rad__detail{background:#fff;border:1px solid var(--line);border-radius:16px;padding:1.5rem;position:sticky;top:5rem}
.ms-rad__hint{font-size:.9rem;color:var(--faint);margin:0}
.ms-rad__head{display:flex;align-items:center;justify-content:space-between;gap:1rem;margin-bottom:1.1rem}
.ms-rad__head b{font-family:var(--display);font-size:1.15rem;font-weight:500;letter-spacing:-.02em;color:var(--ink)}
.ms-rad__pill{flex:none;font-size:.72rem;font-weight:600;padding:4px 11px;border-radius:100px;
  background:rgba(28,22,41,.07);color:var(--faint)}
.ms-rad__pill.is-risk{background:rgba(181,71,8,.1);color:var(--warn)}
.ms-rad__pill.is-due{background:rgba(82,78,240,.12);color:var(--purple)}
.ms-rad__pill.is-soon{background:rgba(164,137,254,.16);color:var(--deep)}
.ms-rad__meta{margin:0 0 1.1rem;display:grid;grid-template-columns:1fr 1fr;gap:.8rem 1rem}
.ms-rad__meta dt{font-size:.7rem;letter-spacing:.1em;text-transform:uppercase;color:var(--faint);margin-bottom:.2rem}
.ms-rad__meta dd{margin:0;font-size:.9rem;color:var(--ink);font-weight:500}
.ms-rad__note{font-size:.85rem;color:var(--muted);padding:.7rem .9rem;background:var(--canvas);
  border-radius:10px;margin:0 0 1.2rem}
.ms-rad__msg{font-size:.9rem;line-height:1.6;color:var(--ink);background:var(--canvas);
  border:1px solid var(--line);border-radius:12px;padding:.9rem 1rem}

/* ---------- screening ---------- */
.ms-scr__stage{padding:1.6rem 1.5rem;display:flex;flex-direction:column;min-height:380px}
.ms-scr__progress{height:4px;border-radius:100px;background:var(--line);overflow:hidden;margin-bottom:1.3rem}
.ms-scr__progress i{display:block;height:100%;width:0;border-radius:100px;
  background:linear-gradient(90deg,var(--lilac),var(--purple));transition:width .45s ease}
.ms-scr__step{font-size:.72rem;font-weight:700;letter-spacing:.14em;text-transform:uppercase;
  color:var(--faint);margin:0 0 .6rem}
.ms-scr__q{font-family:var(--display);font-weight:500;font-size:1.2rem;line-height:1.35;
  letter-spacing:-.02em;color:var(--ink);margin:0 0 1.3rem}
.ms-scr__opts{display:flex;flex-direction:column;gap:.5rem;margin-bottom:1.2rem}
.ms-scr__opt{text-align:left;padding:.8rem 1.1rem;border-radius:12px;border:1px solid var(--line);
  background:#fff;font:inherit;font-size:.93rem;color:var(--ink);cursor:pointer;transition:all .18s ease}
.ms-scr__opt:hover{border-color:var(--purple);color:var(--purple);transform:translateX(3px)}

.ms-scr__out{padding:1.6rem 1.5rem;background:var(--canvas)}
.ms-scr__empty{font-size:.88rem;color:var(--faint);margin:0}
.ms-flag{border-radius:12px;padding:.85rem 1rem;margin-bottom:.6rem;border-left:3px solid}
.ms-flag b{display:block;font-size:.88rem;margin-bottom:.25rem}
.ms-flag span{display:block;font-size:.82rem;line-height:1.55}
.ms-flag.is-stop{background:rgba(181,26,8,.07);border-color:#B41A08}
.ms-flag.is-stop b{color:#8C1406}
.ms-flag.is-warn{background:rgba(181,71,8,.07);border-color:var(--warn)}
.ms-flag.is-warn b{color:var(--warn)}
.ms-flag.is-ask{background:rgba(82,78,240,.07);border-color:var(--purple)}
.ms-flag.is-ask b{color:var(--deep)}
.ms-flag.is-clear{background:rgba(14,122,76,.07);border-color:var(--ok)}
.ms-flag.is-clear b{color:var(--ok)}
.ms-flag span{color:var(--muted)}
.ms-scr__done{font-size:.78rem;color:var(--faint);margin:.9rem 0 0;font-style:italic}
.ms-scr__legal{max-width:70ch;margin:1.6rem auto 0;font-size:.83rem;line-height:1.6;
  color:var(--faint);text-align:center}

@media (max-width:940px){
  .ms-rad__grid{grid-template-columns:minmax(0,1fr)}
  .ms-rad__detail{position:static}
  .ms-rad__list{max-height:330px}
}
@media (max-width:560px){
  .ms-rad__tiles{grid-template-columns:minmax(0,1fr);gap:.7rem}
  .ms-rad__meta{grid-template-columns:1fr}
  .ms-scr__stage,.ms-scr__out{padding:1.3rem 1.1rem}
}

/* ---------- waitlist recovery ---------- */
.ms-wl__body{padding:1.6rem 1.5rem}

.ms-wl__slot{border-radius:14px;border:1px solid var(--line);background:var(--canvas);
  padding:1rem 1.2rem;margin-bottom:1.4rem;transition:all .45s ease;border-left:4px solid var(--purple)}
.ms-wl__slot.is-empty{border-left-color:var(--warn);background:rgba(181,71,8,.05)}
.ms-wl__slot.is-filled{border-left-color:var(--ok);background:rgba(14,122,76,.06)}
.ms-wl__slot-in{display:flex;align-items:center;gap:1rem;flex-wrap:wrap}
.ms-wl__slot-time{font-family:var(--display);font-weight:500;font-size:1.2rem;letter-spacing:-.02em;color:var(--ink)}
.ms-wl__slot-name{flex:1;min-width:180px;font-size:.94rem;color:var(--muted)}
.ms-wl__slot-tag{flex:none;font-size:.72rem;font-weight:600;padding:4px 12px;border-radius:100px;
  background:rgba(82,78,240,.12);color:var(--purple)}
.ms-wl__slot.is-empty .ms-wl__slot-tag{background:rgba(181,71,8,.12);color:var(--warn)}
.ms-wl__slot.is-filled .ms-wl__slot-tag{background:rgba(14,122,76,.14);color:var(--ok)}

.ms-wl__steps{display:flex;flex-wrap:wrap;gap:.4rem 1.4rem;list-style:none;margin:0 0 1.5rem;padding:0}
.ms-wl__steps li{display:flex;align-items:center;gap:.5rem;font-size:.82rem;color:var(--faint);
  transition:color .3s ease}
.ms-wl__steps li span{width:15px;height:15px;border-radius:50%;border:2px solid var(--line);flex:none;
  transition:all .3s ease}
.ms-wl__steps li.is-done{color:var(--ink);font-weight:500}
.ms-wl__steps li.is-done span{background:var(--ok);border-color:var(--ok);
  box-shadow:0 0 0 3px rgba(14,122,76,.14)}

.ms-wl__cols{display:grid;grid-template-columns:1fr 1fr;gap:1.6rem;align-items:start}

.ms-wl__list{display:flex;flex-direction:column;gap:.4rem}
.ms-wl__row{display:flex;align-items:center;gap:.8rem;padding:.7rem .9rem;border-radius:11px;
  background:#fff;border:1px solid var(--line);opacity:.35;transform:translateX(-6px);
  transition:opacity .35s ease,transform .35s ease,border-color .35s ease}
.ms-wl__row.is-in{opacity:1;transform:none}
.ms-wl__row.is-top{border-color:var(--purple);box-shadow:0 0 0 2px rgba(82,78,240,.1)}
.ms-wl__rank{flex:none;width:22px;height:22px;border-radius:50%;display:grid;place-items:center;
  font-size:.72rem;font-weight:700;background:var(--canvas);color:var(--faint)}
.ms-wl__row.is-top .ms-wl__rank{background:linear-gradient(145deg,var(--deep),var(--purple));color:#fff}
.ms-wl__who{flex:1;min-width:0;display:flex;flex-direction:column;gap:.1rem}
.ms-wl__who b{font-size:.88rem;color:var(--ink);font-weight:600}
.ms-wl__who i{font-style:normal;font-size:.74rem;color:var(--faint)}
.ms-wl__score{flex:none;font-family:var(--display);font-weight:600;font-size:1rem;color:var(--purple);
  letter-spacing:-.02em;min-width:26px;text-align:right}
.ms-wl__key{font-size:.74rem;line-height:1.5;color:var(--faint);margin:.8rem 0 0}

.ms-wl__msgs{display:flex;flex-direction:column;gap:.55rem}
.ms-wl__msg{border-radius:12px;padding:.8rem .95rem;border:1px solid var(--line);background:#fff;
  animation:msPop .3s ease}
.ms-wl__msg b{display:block;font-size:.84rem;color:var(--ink);margin-bottom:.25rem}
.ms-wl__msg span{display:block;font-size:.83rem;line-height:1.55;color:var(--muted)}
.ms-wl__state{display:block;margin-top:.45rem;font-style:normal;font-size:.7rem;font-weight:700;
  letter-spacing:.09em;text-transform:uppercase;color:var(--faint)}
.ms-wl__msg.is-sent{border-left:3px solid var(--lilac)}
.ms-wl__msg.is-won{border-left:3px solid var(--ok);background:rgba(14,122,76,.05)}
.ms-wl__msg.is-won .ms-wl__state{color:var(--ok)}
.ms-wl__msg.is-closed{border-left:3px solid var(--line);opacity:.72}

.ms-wl__actions{display:flex;align-items:center;gap:1.2rem;margin-top:1.6rem;flex-wrap:wrap}

@media (max-width:940px){ .ms-wl__cols{grid-template-columns:minmax(0,1fr)} }
@media (max-width:560px){
  .ms-wl__body{padding:1.2rem 1.1rem}
  .ms-wl__steps{gap:.4rem .9rem}
  .ms-wl__steps li{font-size:.76rem}
}

/* stepper: offer cards become tappable while the race is open */
.ms-wl__msg.is-tappable{width:100%;text-align:left;font:inherit;cursor:pointer;display:block;
  transition:transform .18s ease,border-color .18s ease,box-shadow .18s ease}
.ms-wl__msg.is-tappable:hover{transform:translateX(4px);border-left-color:var(--purple);
  box-shadow:0 0 0 3px rgba(82,78,240,.1)}
.ms-wl__msg.is-tappable .ms-wl__state{color:var(--purple)}
.ms-wl__tap{margin:.7rem 0 0;font-size:.8rem;color:var(--purple);font-weight:600;text-align:center}
.ms-own__go:disabled{opacity:.55}

/* floating ElevenLabs launcher stays hidden; the panel button starts the call */
elevenlabs-convai{opacity:0;pointer-events:none;transition:opacity .25s ease}
elevenlabs-convai.ms-el-show{opacity:1;pointer-events:auto}

/* pick-who-to-offer state */
.ms-wl__row.is-pick{width:100%;text-align:left;font:inherit;cursor:pointer}
.ms-wl__row.is-pick:hover{border-color:var(--purple);transform:translateX(3px)}
.ms-wl__row.is-pick .ms-wl__rank{background:#fff;border:1.5px solid var(--line);color:transparent}
.ms-wl__row.is-sel{border-color:var(--purple);background:rgba(82,78,240,.04);
  box-shadow:0 0 0 2px rgba(82,78,240,.1)}
.ms-wl__row.is-sel .ms-wl__rank{background:linear-gradient(145deg,var(--deep),var(--purple));
  border-color:transparent;color:#fff;font-size:.66rem}

/* required end-user disclosure — must be visible before a call starts */
.ms .ms-el__terms{max-width:52ch;margin:.5rem 0 0;font-size:.6rem;line-height:1.4;color:var(--faint)}